Privacy Policy

At Q!, protecting your privacy is important to us. This privacy policy (the “Privacy Policy”) applies to your use of the Q! website (the “Site”) as well as any of the services, products, software and applications offered by Q! (the “Services”), including our online and mobile services. By accessing or using the Site or any of the Services you are accepting the terms of this Privacy Policy, as it may be updated and amended from time to time.


Effective Date: September 11, 2013

1. What information does Q! collect from you and how?

In connection with your access to or use of the Site or the Services, Q! may request and/or collect from you certain information that personally identifies you, including your first and last name, address, phone number, email address, location at a given time and other information (collectively, “Personal Information”).

2. How does Q! use information that it collects from you?

Some of the Personal Information that Q! collects about you (for example your name and username) is listed publicly on the Site or on other (third party) websites, as part of the Service for example, on your profile page and in search results. The Q! Service is designed to help you receive answers and comments. Because of the nature of the Site and Service, questions and comments that you post will be made publicly available and may be broadly disseminated. When you submit questions and comments, you are transferring such information into the public and you hereby consent to such transfer. Likewise, your replies to questions and comments submitted via the Q! Service may be published to the Site and/or to third party websites, as part of the Service.


Your Personal Information will be accessed by Q! employees as necessary to provide customer support and troubleshoot problems.


When you send email or other communications to Q!, we may retain those communications in order to process your inquiries, respond to your requests and improve the Site and the Services.


Q! may utilize the Personal Information collected for the purposes of providing, analyzing, personalizing or improving the Site or the Services, or developing new services.


Q! may from time to time republish queries and answers which may be associated with geographic location information provided directly or indirectly by you. Republished queries are anonymous, and include solely content owned or licensed by Q! and a generalized location associated with the query which does not identify any individual.

3. How may Q! share your personal information with third parties?

Q! will never sell or license your Personal Information to third parties, unless we first obtain your express consent.


We may share your Personal Information with affiliated companies or other trusted businesses for the purposes of processing Personal Information on our behalf, in connection with operating the Site or providing the Services. We require that these parties process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.


Q! may disclose and/or transfer your Personal Information to a buyer or transferee of all or a portion of Q!’s assets in conjunction with the sale or transfer of such assets; however, we will provide notice on the Site before Personal Information is transferred or becomes subject to a different privacy policy.


Q! may disclose your Personal Information in the good-faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable government request, (b) enforce applicable Terms of Use including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security, or technical issues, or (d) protect against imminent harm to the rights, property or safety of Q!, its users or the public as required or permitted by law.


Q! may share with third parties certain aggregated, anonymous, non-personal information, such as the number of users who searched a particular category, for example, or how many users clicked on a particular advertisement. Such information does not identify any user individually.

4. How does Q! protect your personal information?

When you provide us with your email, mailing address or other personal information, these are stored in our secure database in encrypted format. When your personal information is sent between the web browser and the server, it is also encrypted using modern encryption standards in order prevent unauthorized parties from viewing such information while it is being transferred.


Although Q! has put in place certain physical, electronic, and managerial procedures to safeguard the information Q! collects via the Site and Services, Q! does not guarantee that information collected via the Site or Services is or will be completely secure from misappropriation by hackers or from other dishonest or criminal activities of third parties, or in the event of a failure of computer hardware, software, or a telecommunications network.

5. Сhildren’s privacy

Q! does not knowingly collect or maintain Personal Information through the Site or the Services from persons under 13 years of age, and no part of the Site or the Services is directed to persons under 13. If you are under 13 years of age, then please do not use or access the Site or the Services at any time or in any manner. If Q! learns that Personal Information of persons under 13 years of age has been collected through the Site or the Services without verified parental consent, then Q! will take the appropriate steps to delete this information. Parents have the right to review personal information collected from their child and also the right to have such information, or any portion of it, deleted. To exercise these rights, or to request deletion of your child’s contact us at

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